Production-grade delivery, institutional impact.
21 engagements across 9 verticals — autonomous voice and multi-agent AI in production, citizen-engagement platforms serving millions, and digital transformation for banks, ports, and ministries across the region.
Government & Public Sector
National digital strategies, citizen-services platforms, and operating-model transformation for ministries and public-service entities.
National Citizen Services Portal
National Government Entity (under NDA)
Designed and delivered a unified citizen-services portal — service catalogues, identity-linked access, integrated payments, and ticketing — to consolidate fragmented public services into a single front door.
Public-Sector Digital Transformation
National Public-Service Authority (under NDA)
Multi-year digital transformation program for a public-service authority — operating-model redesign, prioritized roadmap, and execution leadership cutting service-delivery time by 60%.
Government CX Transformation
National Ministry-Level Entity (under NDA)
End-to-end customer-experience transformation across digital and in-person channels — journey redesign, service-blueprint mapping, and an omnichannel rollout that lifted citizen satisfaction by 25%.
National Services UX Redesign
National Services Platform (under NDA)
Research-led redesign of a national services platform — discoverability, accessibility, and friction reduction across the most-used citizen journeys, including a full design system and mobile-first refit.
Fintech & Banking
Digital transformation strategy, core banking modernization, and data platforms for financial institutions.
Financial Institution Digital Strategy
Leading Financial Institution (under NDA)
Full digital transformation strategy for a leading financial institution — digital-maturity assessment, market positioning, gap analysis, and a prioritized initiative roadmap with cost-benefit analysis, governance, and change management.
Enterprise Data & AI Analytics Platform
Regional Banking Group (under NDA)
Designed and stood up a unified data platform with embedded AI analytics — replacing siloed reporting with self-serve BI, predictive models, and a governance framework finance, risk, and operations actually trust.
Holding Group Operating-Model & Governance
Diversified Holding Group (under NDA)
Operating-model redesign and governance framework for a multi-entity holding group — clarifying parent–subsidiary boundaries, capital allocation, and portfolio reporting cadence to unlock disciplined growth.
Retail & E-Commerce
Storefronts, marketplaces, and consumer community platforms — from boutique direct-to-consumer brands to collector communities and enterprise commerce.
Event Management Platform
Firebird 360
An embedded SwiftX developer building a critical component of Firebird 360's new event-management platform for meeting planners, conferences, and large gatherings.
Memoa
Memoa
A community platform for collectors — bringing people who care about specific kinds of objects together around their collections, with the social and discovery mechanics that make those communities thrive.
HealthTech
Production AI in healthcare operations — voice booking agents, telehealth platforms, and AI-enabled medical innovation.
AI-Enabled Medical Detection Feasibility
Public Health Organization (under NDA)
Feasibility-and-innovation strategy for an AI-enabled medical detection device — clinical-utility framing, regulatory pathway analysis, and a phased build plan to derisk investment before committing capital.
Tabeeb
Tabeeb
Telehealth mobile app for remote medical consultations — Arabic-first, integrated billing, doctor scheduling, and patient records.
EdTech
Learning platforms, training content tools, and serious-games for academic research.
The Face Game
Edmond Awad (Academic research)
A serious-game web application studying how profile pictures influence human and AI decisions. Two-year engagement, fully shipped at the-face-game.net.
Life Portrait
Life Portrait
AI-powered personalized coaching platform — combining LLM-driven guidance with structured personal-development frameworks. Scalable mentorship without requiring a one-on-one human coach for every user.
Transportation & Smart Mobility
AI-powered platforms for fleets, freight, and ports — automation and modernization where downtime isn't an option.
Regional Port Modernization
GCC Port Authority (under NDA)
Enterprise-architecture and cloud modernization for a regional port authority — replacing brittle legacy systems with an integrated platform that cut downtime by 85% and unlocked real-time operational visibility.
Freight Operations Automation
Regional Freight Operator (under NDA)
Automated the manual paperwork and dispatch loops choking a regional freight operator — building the workflows, integrations, and intelligent routing that cut paperwork by 95% and shaved days off dispatch cycles.
Real Estate
Business-model design, digital launches, and operational platforms for property developers and operators.
Media & Communications
AI agents and intelligence platforms for media operators, communications teams, and high-stakes content production — where reputation is the product.
Multi-Agent Campaign-Strategy Studio
Civic & Political Communications Platform (under NDA)
A 7-agent AI pipeline that codifies high-stakes communications discipline — narrative frames, copy patterns, paid-media doctrine, reputational guardrails — and runs the production loop end-to-end with token-level streaming and human-in-the-loop gates at every step.
Conversation Intelligence Agent
B2C Conversation-Intelligence Platform (under NDA)
An autonomous AI agent that listens across every customer channel — calls, email, SMS, chat — transcribes in 120+ languages, learns the operator's products and intents, and feeds structured signals to CRM, BI, product, and compliance systems on a continuous cadence.
Security & Authentication
Identity, passwordless authentication, and compliance-grade cybersecurity frameworks.
Cybersecurity & Digital Trust Framework
National Organization (under NDA)
Built the cybersecurity and digital-trust framework underneath a national digital ecosystem — controls aligned to ISO 27001 / NCA / GDPR-equivalent, audit-ready evidence, zero critical incidents in year one.
Secfense
Secfense
Passwordless authentication platform letting enterprises swap passwords for biometrics and security keys without modifying their underlying applications.